Bug #474
Not receiving SMS
| Status: | New | Start date: | 27 Jul 2015 | |
|---|---|---|---|---|
| Priority: | Normal | Due date: | ||
| Assignee: | - | % Done: | 0% |
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| Category: | - | |||
| Target version: | - |
Description
I've followed instructions precisely but SMS notifications aren't being sent. There's also nothing out-of-the-ordinary in logs and Clickatell doesn't register usage of my trial credits. What I did:
- Registered for a dev account with Clickatell
- Entered 7-digit API ID, username and password into sms_api.php and put it in the webroot (var/www/support_test)
- Backed-up /var/www/support_test/__apps/tickets/library/Notification/class.SWIFT_TicketNotification.php and replaced with the one provided
- Created a Notification in the Staff area triggered by "New ticket created" with the email address "sms@sms.local"
- Checked my user as a full cell number with country code
- Created a new ticket
Please let me know if I'm missing something or can provide any more info.