Errors
Version 1 (Bryan Heath, 06/27/2012 11:35 am)
| 1 | 1 | h1. Errors |
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|---|---|---|---|
| 2 | 1 | ||
| 3 | 1 | These are some of the common errors |
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| 4 | 1 | ||
| 5 | 1 | h1. Error "Invalid data provided: 1" |
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| 6 | 1 | ||
| 7 | 1 | Means something is causing the XML to become malformed. Generally a PHP error of some sort. The best option is to use [[Troubleshooting]] to help find the problem |
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| 8 | 1 | ||
| 9 | 1 | h1. Error "Invalid data provided:5" |
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| 10 | 1 | ||
| 11 | 1 | It could be a couple of things. The most common is that your trying to use the user ldap log and not the staff. Make sure you have correctly setup the staff login per the [[Setup]] directions. |
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| 12 | 1 | ||
| 13 | 1 | If that is not the issue then see the Invalid data provided: 1 error above. |
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| 14 | 1 | ||
| 15 | 1 | h1. Error: "Invalid Data Provided - No Emails" or "User does not have a email address in AD" |
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| 16 | 1 | ||
| 17 | 1 | Means that user's AD account does not have an email address, which is required for Kayako and AD integration |