Information
Version 1 (Bryan Heath, 06/21/2012 01:34 pm)
1 | 1 | h1. Information |
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3 | 1 | The purpose of this mod is to allow you to authenticate users to AD to allow access to Kayako (either as a regular user and/or staff). |
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5 | 1 | h1. Flow |
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7 | 1 | The flow of this mod is as follows +after+ being setup correctly |
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8 | 1 | * User goes to your Kayako page |
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9 | 1 | * Enters +their+ AD username and password |
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10 | 1 | * Kayako authenticates to AD using what the user entered for username/password |
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11 | 1 | * If the are validated they move on, if not they are presented with an error message |
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12 | 1 | * A new Kayako user account is created which mirrors their AD account |
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13 | 1 | ** Depending on the settings in your config the user's phone number, name, and email address will be brought over from AD to Kayako |
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14 | 1 | * If this is the first time logging in they are presented with the new user account screen, where they can change their user profile |