SugarCRM is a popular customer relationship management system. It is designed to keep track of your customer and gain insights across marketing, sales and support so everyone work toward common goals. Kayako closes the loop by providing ticketing system with strong help desk features to organizations.

Kayako for SugarCRM allows integration of help desk with CRM and allows to

  1. View Kayako tickets from SugarCRM.
  2. Synchronize SugarCRM Accounts and Leads with Kayako.
  3. View list of Opportunities and Leads in Kayako Staff control panel.
  4. View Lead details in Kayako Staff control panel.
  5. Convert Ticket as a Lead.
  6. Convert Lead as Ticket

Supported Versions:
Kayako: 4.64 and above
SugarCRM: 6.5.13 (Community Edition) and above

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NOTE : We have SugarCRM integration with SugarCRM community edition only.

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Administrator: Varun Shoor
Developer: Rahul Bhattacharya