Bug #192
Change FROM address of TicketNotification Email
| Status: | New | Start date: | 05 Apr 2013 | |
|---|---|---|---|---|
| Priority: | Normal | Due date: | ||
| Assignee: | - | % Done: | 0% |
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| Category: | - | |||
| Target version: | - |
Description
Hello Gary,
I was wondering if it is not possible to set the FROM Address in the ticket notification email?
Swift_TicketNotification.php:
I'm trying to set the $_customFromEmail variable to the email address of the actual customer, but no email is sent when the address differs from the one configured for the queue!
Any suggestions how to solve this?
Background: New Ticket Notification Mails are tracked in another system and resolved to a customer record by the sender-email.