Installation
Version 3 (Atul Atri, 08/22/2012 06:25 am)
1 | 2 | Atul Atri | h1. Installation |
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3 | 1 | 1. Download Basecamp App from http://forge.kayako.com/attachments/download/259/basecamp.zip. Unzip Basecamp.zip and put unzipped basecamp folder in Kayako_Fusion/__apps folder. |
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4 | 2 | Atul Atri | 2. Go to Admin Interface of your helpdesk and click on Apps link in left hand side menu. |
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6 | 2 | Atul Atri | !http://forge.kayako.com/attachments/download/267/Screen_Shot_2012-08-22_at_3.31.09_PM.png! |
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8 | 2 | Atul Atri | 3. Click on Basecamp app and install it. |
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10 | 2 | Atul Atri | !http://forge.kayako.com/attachments/download/268/Screen_Shot_2012-08-22_at_3.33.52_PM.png! |
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12 | 2 | Atul Atri | 4. Refresh page. You should see a link 'Bascamp' in main navigation bar. Go to Basecamp > Manage |
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14 | 2 | Atul Atri | !http://forge.kayako.com/attachments/download/269/Screen_Shot_2012-08-22_at_3.36.19_PM.png! |
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16 | 2 | Atul Atri | 5. Now you have to register an application on Basecamp. Goto https://integrate.37signals.com/apps/new to register basecamp application. While registering Basecamp Application, You should give Redirect URI as mentioned on Manage Form. |
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18 | 2 | Atul Atri | !http://forge.kayako.com/attachments/download/270/Screen_Shot_2012-08-22_at_3.46.59_PM.png! |
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20 | 2 | Atul Atri | 6. After registering application on basecamp, fill all the fields on manage form and click 'save' button. |
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22 | 2 | Atul Atri | !http://forge.kayako.com/attachments/download/271/Screen_Shot_2012-08-22_at_3.50.43_PM.png! |
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24 | 3 | Atul Atri | 7.On successful submit you should see a popup asking you integrate helpdesk with basecamp. Click 'Yes' to integrate it now. You may also integrate it later revisiting this Manage form again. |
25 | 2 | Atul Atri | 8. Click 'Yes'. A new window/tab would open asking you to log into your basecamp account. Next page would ask for permission to integrate your basecamp account with helpdesk. Click button "Yes, I'll allow access". |
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27 | 1 | !http://forge.kayako.com/attachments/download/272/Screen_Shot_2012-08-22_at_3.59.42_PM.png! |
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29 | 3 | Atul Atri | 9. If everything go fine, You should see final screen as following. |
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31 | 3 | Atul Atri | !http://forge.kayako.com/attachments/download/274/Screen_Shot_2012-08-22_at_4.54.22_PM.png! |