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Version 8 (Rahul Bhattacharya, 11/20/2012 05:53 am)

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Installation
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1.	Download Kayako module for Joomla.
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2.	Unzip mod_kayako.zip and put unzipped folder in Joomla/modules.
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3.     Locate the new kayako module from Extensions->Discover and install it.
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4.	Open the Joomla Admin panel and go to Module Manager. (You can find the Module Manager under Extension)
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5.	Click the New link.
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6.	Select the mod_kayako module.
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!http://forge.kayako.com/attachments/339/Screen_Shot_2012-10-30_at_2.24.44_PM.png!
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7.	Fill all the fields in the basic options tab.
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!http://forge.kayako.com/attachments/341/Screen_Shot_2012-10-30_at_5.30.10_PM.png!
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8.	Select the status as Published and Save it.
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!http://forge.kayako.com/attachments/338/Screen_Shot_2012-10-30_at_2.24.59_PM.png!
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You have installed the Kayako module.
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Front UI block will look as follows :
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!http://forge.kayako.com/attachments/347/Screen_Shot_2012-10-30_at_5.59.51_PM.png!
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To create a ticket, click on Create Ticket link :
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!http://forge.kayako.com/attachments/344/Screen_Shot_2012-10-30_at_5.35.56_PM.png!
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To view tickets, click on Fetch Ticket link and select a department from the dropdown list.
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!http://forge.kayako.com/attachments/345/Screen_Shot_2012-10-30_at_5.36.44_PM.png!
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To view a particular ticket, click on the Ticket Subject
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!http://forge.kayako.com/attachments/346/Screen_Shot_2012-10-30_at_5.37.21_PM.png!