Wiki
Version 10 (Amarjeet Kaur, 12/03/2012 06:07 am) → Version 11/25 (Amarjeet Kaur, 12/03/2012 06:14 am)
*Installation guide:*
# 1. Download WHMCS Integration Module and unzip it.
# 2. Copy ‘kayako’ folder from ‘unzipped_folder/modules/support’ and paste under ‘modules/support’ directory of installed_WHMCS.
# 3. Copy ‘kayako’ folder from ‘folder /templates’ and paste under ‘templates’ directory of installed_WHMCS.
# 4. Copy API Details from your Helpdesk installation > Rest API > API Information. Now open installed_WHMCS/modules/support/kayako/config.php and make respective changes for your API details.
!http://forge.kayako.com/attachments/593/API_Details.png!
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!http://forge.kayako.com/attachments/584/API_details.png!
5. Modify date format in Installed_WHMCS/modules/support/kayako/API/kyConfig.php as per the date format you specified in installed_WHMCS/modules/support/kayako/config.php
# 6. Go to Admin area of WHMCS installation.
#
!http://forge.kayako.com/attachments/585/Admin_Interface_of_WHMCS_installation.png!
7. Go to Setup > General Settings.
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!http://forge.kayako.com/attachments/591/select_genral_settings.png!
8. Click on Support tab and select ‘Kayako’ from dropdown of ‘Support Module’.
!http://forge.kayako.com/attachments/594/select_Kayako_for_support_module.png!
!http://forge.kayako.com/attachments/586/select_Kayako_for_support_module.png!
Now you are ready to use ‘WHMCS integration with Kayako’.