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Version 7 (Amarjeet Kaur, 12/03/2012 05:35 am) → Version 8/25 (Amarjeet Kaur, 12/03/2012 06:02 am)


*Installation guide:*

# Download WHMCS Integration Module and unzip it.
# Copy ‘kayako’ folder from ‘unzipped_folder/modules/support’ and paste under ‘modules/support’ directory of installed_WHMCS.
# Copy ‘kayako’ folder from ‘folder /templates’ and paste under ‘templates’ directory of installed_WHMCS.
# Copy API Details from your Helpdesk installation > Rest API > Settings. Now open installed_WHMCS/modules/support/kayako/config.php and make respective changes for your API details.

!http://forge.kayako.com/attachments/584/API_details.png!

# Modify date format in Installed_WHMCS/modules/support/kayako/API/kyConfig.php as per the date format you specified in installed_WHMCS/modules/support/kayako/config.php
# Go to Admin area of WHMCS installation.

!http://forge.kayako.com/attachments/585/Admin_Interface_of_WHMCS_installation.png!

# Go to Setup > General Settings.

!http://forge.kayako.com/attachments/591/select_genral_settings.png!

# Click on Support tab and select ‘Kayako’ from dropdown of ‘Support Module’.

!http://forge.kayako.com/attachments/586/select_Kayako_for_support_module.png!

Now you are ready to use ‘WHMCS integration with Kayako’.