INTRACTO - Support

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  • Registered on: 11 Jan 2013
  • Last connection: 11 Jan 2013

Activity

Reported issues: 4

23 Jan 2013

07:13 am JIRA Bug #139: Not clearing all tables
Hereby our changed file. You can take a look at it and correct us if I'm wrong.
Regards,
Jo

22 Jan 2013

04:18 am JIRA Feature #137: No Jira tab and additional tickets don't get merged automatically
Hi,
I can not completely recreate the problem I got last time. The previous time I tested I was able to not get th...
03:56 am JIRA Feature #144 (New): Show/Link to attachments from Jira
Hi,
It would be nice if there was a way to see, download attachments from Jira within Kayako.
03:53 am JIRA Bug #139: Not clearing all tables
Hi,
This seems not to be copletely fixed.
I moved my ticket connected to Jira to trash and emptied trash.
I got ...
03:47 am JIRA Bug #138: With addon disabled tickets won't open anymore
Hi,
This seems to be fixed.
Using: Kayako 4.52.2223 and Jira v5.1.3#782

18 Jan 2013

01:30 am JIRA Feature #137: No Jira tab and additional tickets don't get merged automatically
I understand your feedback concerning the merging (of course I hope it will be implemented soon)
But that there isn'...

12 Jan 2013

03:37 am JIRA Bug #139 (Closed): Not clearing all tables
I deleted all tickets linked to jira (also deleted them from Trash) in the table swjiraissues the rows are not delete...
03:37 am JIRA Bug #138 (Closed): With addon disabled tickets won't open anymore
A smaller issue but it can be a big issue in the future is that when you disable Jira you cannot open tickets anymore...
03:36 am JIRA Feature #137 (New): No Jira tab and additional tickets don't get merged automatically
We installed the addon to link Kayako to our Jira installation.
Our workflow is that issues are first created in Jir...

11 Jan 2013

09:40 am JIRA Support #135: What Jira version is supported?
Hi we are using v5.1.3 will it works also (I cannot go back any version)
Amarjeet Kaur wrote:
> Hello Tobbe,
>
...

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