Bug #138

With addon disabled tickets won't open anymore

Added by INTRACTO - Support about 12 years ago. Updated about 12 years ago.

Status:Closed Start date:12 Jan 2013
Priority:Normal Due date:
Assignee:Amarjeet Kaur % Done:

0%
Category:-
Target version:-

Description

A smaller issue but it can be a big issue in the future is that when you disable Jira you cannot open tickets anymore that are linked to Jira....

class.SWIFT_JIRABridge.php (36.7 kB) Amarjeet Kaur, 01/21/2013 12:21 am

History

#1
Updated by Amarjeet Kaur about 12 years ago

Hello,

To resolve this issue, please update attached file class.SWIFT_JIRABridge.php under ( helpdesk_installation_folder/__apps/jira/library/JIRA/ )

Please let me know, if there is still any problem related to this issue.

Thank you,
Amarjeet Kaur

#2
Updated by INTRACTO - Support about 12 years ago

Hi,

This seems to be fixed.

Using: Kayako 4.52.2223 and Jira v5.1.3#782

#3
Updated by Amarjeet Kaur about 12 years ago

  • Status changed from New to Closed

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