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07 Aug 2014

10:06 am Outlook Addin Bug #414 (New): Attachements are lost

When I create a Ticket via Outlook Addin an attachement (PDF, 70kb) isn't attached to the ticket.
Outlook Addin is i...

04 Aug 2014

08:06 am Outlook Addin Bug #412: Email with more reciepients and CCs are not respected in the created ticket

Wrong Version mentioned:
Kayako Outlook Addin 1.0.1.8

07:59 am Outlook Addin Bug #412 (New): Email with more reciepients and CCs are not respected in the created ticket

Hi,
when I create a ticket from an email with a lot/more than one recipients or/and cc's only the sender will adde...

31 Jul 2014

06:24 am Outlook Addin Bug #313: Ticket is cut off after ampersand symbol

hi,
we also the same problem. the problem appears indepently from a textmail or htmlmail. The text no matters if ...