Bug #313

Ticket is cut off after ampersand symbol

Added by Adam Stiskala over 11 years ago. Updated over 10 years ago.

Status:New Start date:30 Oct 2013
Priority:Normal Due date:
Assignee:- % Done:

0%
Category:-
Target version:-

Description

Hi There,

I've noticed that if an email contains an ampersand (&) symbol, the ticket's content will be cut off at that point. Any text after the ampersand will not be put onto the ticket.

Adam

History

#1
Updated by Christoph Lehnberger over 10 years ago

hi,

we also the same problem. the problem appears indepently from a textmail or htmlmail. The text no matters if subject or content of the is cut with & and following text.
Kayako is:

Product: case
Version 4.66.2

Outlook 2010, 14.0.7015.1000
KayakoOutllook Addin 1.0.1.8

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