WHMCS

Hey guys,
I just upgraded from the old version to the new and looks great! But few things:

Upon going to Submit a Ticket:
- The Department sorting has a bug, example, sorting 10 will be read as 1, so the 10/11/etc show up at the top of the list even though 1-9 are prior.
- Sub-Departments (with parent categories), in the last version 1.0 of the integration, this worked properly where the parent department would show, and the sub- ones would not, then you would click the parent department and the SUB categories would show up below just like they do under Kayako with the little branch arrows/graphics showing signifying it was a sub-category/branched off the parent. Now with 1.1 that no longer happens, it just shows the departments all in one consistent list, so the user does not even know there is a parent/sub.
- Restricted Departments: I reported this one way back, hopefully there's a quick fix available somewhere? In Kayako when editing a department and having it "Restricted" to a specific user-group so it does not show unless the user is apart of that customer group, well when going to Submit a ticket, those restricted departments show all the time - this ones a bummer as we have priority channel which every user is using haha.

Is there ANY quick-fixes/bug fixes for any of those available?

Couple things under ViewTicket template:
- Columns of the department/status/priority/etc only go about 70% of the width, we have some Status's which are a little longer and the select box exceeds its bounds and falls under the Priority. I manually went through and set the width of the columns to reach across, but just wanted to let you guys know - this is with the default template.
- Within the template I noticed the variable "_canChangeTicketProperties" - is that set anywhere? Or does that pull from Kayako somewhere? Just curious.

The biggie: Update button, whenever selecting get the 403 error (see attached), now I looked around and saw this was due to the PUT method not being enabled on the server, however my question is - is there ANY way to do this via POST or anything BUT PUT? There are many security concerns with PUT from what we've read around, and albeit we can set it for just the user, this is our billing system which is where we do not miss a beat on security so anything with security concerns we typically do not mess with. Do you have any advice here? Are there any other options?

We're not worried about the Status thing, that could be disabled as we have done manually in the meantime, but the Priority would be good to allow them to change, and with the status even just a close button like in Kayako, etc etc. I take it there is no way to submit those values when posting a reply either?

Anyways - thanks guys, awesome work and really glad to see how far it's come, you guys are awesome! Hope to hear from you soon, thanks,