Bug #312
Fatal error: Uncaught exception 'kyException' with message 'HTTP error: 401'
| Status: | New | Start date: | 30 Oct 2013 | |
|---|---|---|---|---|
| Priority: | Normal | Due date: | ||
| Assignee: | - | % Done: | 0% |
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| Category: | - | |||
| Target version: | - |
Description
Have just installed onto our WHMCS 5.2.12 (latest release) and it all works OK except when we click "Update" when viewing a ticket. When we click Update this error happens:
Fatal error: Uncaught exception 'kyException' with message 'HTTP error: 401' in C:\HostingSpaces\hidden\path\wwwroot\billing\modules\support\kayako\API\kyRESTClient.php:
196 Stack trace: #0 C:\HostingSpaces\hidden\path\wwwroot\billing\modules\support\kayako\API\kyRESTClient.php(241):
kyRESTClient->processRequest('/Tickets/Ticket', 'PUT', Array, Array, Array) #1 C:\HostingSpaces\hidden\path\wwwroot\billing\modules\support\kayako\API\kyObjectBase.php(269):
kyRESTClient->put('/Tickets/Ticket', Array, Array) #2 C:\HostingSpaces\hidden\path\wwwroot\billing\modules\support\kayako\API\kyObjectWithCustomFieldsBase.php(41):
kyObjectBase->update() #3 C:\HostingSpaces\hidden\path\wwwroot\billing\modules\support\kayako\updateticket.php(26):
kyObjectWithCustomFieldsBase->update() #4
C:\HostingSpaces\hidden\path\wwwroot\billing\modules\support\kayako\viewticket.php(101):
require_once('C:\HostingSpace...') # in C:\HostingSpaces\hidden\path\wwwroot\billing\modules\support\kayako\API\kyRESTClient.php on line 196