Bug #359

I have tried to apply 1.7 and 1.8 on 4.63 build but i am getting error

Added by Karthik about 11 years ago. Updated about 11 years ago.

Status:Feedback Start date:30 Jan 2014
Priority:High Due date:
Assignee:- % Done:

0%
Category:-
Target version:-

Description

I have tried to insert the phone number of the customer in the reply_text and reply_html templates. But I am getting the below error message. I am using 4.63 build of kayako fusion. I didnt find the corresponding version of this patch. So, I tried using 1.7 and 1.8 but same result. Could you clarify what I am doing wrong?

Undefined index: phonenonot (D:/Kayako/_swift/cache/bf86c510d7dead56bb17375508fdac6b.php:46)

History

#1
Updated by Gary Mcgrath about 11 years ago

  • Status changed from New to Feedback

Hi there,

did you change the correct templates? The error your getting would suggest that you have changed the wrong template, as you should not get an undefined index error.

The only templates this mod works with are emailnotification_text and emailnotification_html

Gary

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