Bug #373
SugarCRM on Wiki Step 13
| Status: | Resolved | Start date: | ||
|---|---|---|---|---|
| Priority: | High | Due date: | ||
| Assignee: |  Anjali Sharma |
% Done: | 0% |
|
| Category: | - | |||
| Target version: | - |
Description
Once the Lead is converted into Ticket it do not get navigate to the previous page and show blank page in Kayako Tichets (in Sugar). Conversion did not happened and Ticket still show in Contact details.
I double checked Configure authentication details of Kayako REST API and every thing is fine. I gases there is problem in Sugarcrm to kayako comunications.
Kayako version : Version 4.62.0.4394
Sugarcrm CE version : 6.5.13
History
Updated by Anjali Sharma over 10 years ago
- Status changed from New to Resolved
- Target version deleted (
v1.1)
Greetings Mehrshid,
Issue has been resolved in SugarCRM v1.5.
Supported Versions:
Kayako Helpdesk : 4.64 and above
SugarCRM : 6.5.16
Thanks and Regards,
Anjali Sharma