Bug #388

Swedish characters wrong and mail sent as html.

Added by Torbjörn Schön almost 11 years ago. Updated almost 11 years ago.

Status:Closed Start date:19 May 2014
Priority:High Due date:
Assignee:- % Done:

0%
Category:-
Target version:-

Description

When we answer on a ticket the Swedish characters gets wrong and the answer is sent as html.
This is how the mail looks in our mailclient. (Lotus Notes)

<p>vidarebefordrar.</p>
<p>Editor är på engelska.</p>

History

#1
Updated by Torbjörn Schön almost 11 years ago

I have the 1.6 version you added to my other issue with time and run Kayako version: 4.65.0.5460

#2
Updated by Torbjörn Schön almost 11 years ago

Torbjörn Schön wrote:

I have the 1.6 version you added to my other issue with time and run Kayako version: 4.65.0.5460

Can it be the editor that doesnt support swedish?
It shows in english.
Can I change that somehow? Or remove the editor and keep the other functionality?

#3
Updated by Gary Mcgrath almost 11 years ago

  • Status changed from New to In Progress

Test version has been sent to you with includes support for alternate languages, please check the message at the forums for more details.

#4
Updated by Gary Mcgrath almost 11 years ago

  • Status changed from In Progress to Closed

Version 1.8 resolves the issue with HTML in replies, along with adding support for languages.

Also available in: Atom PDF