TweetSupport for Kayako

The much anticipated first beta of TweetSupport for Kayako module has been released

With TweetSupport for Kayako, you can use Twitter as a support platform for your customers.

Some of the key features:

- Interact with the customer in an easy ticket-overview like interface
- Replies from and to the customer will be show as a single conversation which makes it easy to keep track
- Send and receive Direct Messages (if the customer follows your account and vice versa)
- Easily promote the conversation to a support ticket if required

Currently, Zend Encoded packages for PHP 5.2 and 5.3 are available.

Please note: The encoded available files will expire on Jun 02, 2012.

Further documentation will follow.