TweetSupport shows you an grid view with customer conversations
Eelco Leenen,
11/25/2011 04:02 am
Build a conversation with your customer identical to a conversation in a ticket
Eelco Leenen,
11/25/2011 04:31 am
"Promote" the twitter conversation to a support ticket
Eelco Leenen,
11/25/2011 06:56 am
When a support ticket is created, the full twitter conversation with the customer will be set as reply content
Eelco Leenen,
11/25/2011 06:59 am
Authorize TweetSupport for Kayako to process the twitter account you wish to use as support account.
Eelco Leenen,
11/30/2011 09:47 am