TweetSupport for Kayako

Hi,

IonCube encoded files for PHP5.2 and PHP5.3 have been added. These files will not expire.

I have removed the PHP5.3 Zend Encoded files since Kayako has no support for PHP5.3 in combination with Zend Loader at this time.

Any feedback will be appreciated.

We've added a Youtube video with a support reply example:

http://www.youtube.com/watch?v=PBVJ35mQwpI

The much anticipated first beta of TweetSupport for Kayako module has been released

With TweetSupport for Kayako, you can use Twitter as a support platform for your customers.

Some of the key features:

- Interact with the customer in an easy ticket-overview like interface
- Replies from and to the customer will be show as a single conversation which makes it easy to keep track
- Send and receive Direct Messages (if the customer follows your account and vice versa)
- Easily promote the conversation to a support ticket if required

Currently, Zend Encoded packages for PHP 5.2 and 5.3 are available.

Please note: The encoded available files will expire on Jun 02, 2012.

Further documentation will follow.