Wiki
Version 10 (Amarjeet Kaur, 12/03/2012 06:07 am)
| 1 | 7 | Amarjeet Kaur | *Installation guide:* |
|---|---|---|---|
| 2 | 5 | Ruchi Kothari | |
| 3 | 10 | Amarjeet Kaur | 1. Download WHMCS Integration Module and unzip it. |
| 4 | 10 | Amarjeet Kaur | 2. Copy ‘kayako’ folder from ‘unzipped_folder/modules/support’ and paste under ‘modules/support’ directory of installed_WHMCS. |
| 5 | 10 | Amarjeet Kaur | 3. Copy ‘kayako’ folder from ‘folder /templates’ and paste under ‘templates’ directory of installed_WHMCS. |
| 6 | 10 | Amarjeet Kaur | 4. Copy API Details from your Helpdesk installation > Rest API > API Information. Now open installed_WHMCS/modules/support/kayako/config.php and make respective changes for your API details. |
| 7 | 8 | Amarjeet Kaur | |
| 8 | 8 | Amarjeet Kaur | !http://forge.kayako.com/attachments/584/API_details.png! |
| 9 | 8 | Amarjeet Kaur | |
| 10 | 10 | Amarjeet Kaur | 5. Modify date format in Installed_WHMCS/modules/support/kayako/API/kyConfig.php as per the date format you specified in installed_WHMCS/modules/support/kayako/config.php |
| 11 | 10 | Amarjeet Kaur | 6. Go to Admin area of WHMCS installation. |
| 12 | 8 | Amarjeet Kaur | |
| 13 | 8 | Amarjeet Kaur | !http://forge.kayako.com/attachments/585/Admin_Interface_of_WHMCS_installation.png! |
| 14 | 8 | Amarjeet Kaur | |
| 15 | 10 | Amarjeet Kaur | 7. Go to Setup > General Settings. |
| 16 | 8 | Amarjeet Kaur | |
| 17 | 8 | Amarjeet Kaur | !http://forge.kayako.com/attachments/591/select_genral_settings.png! |
| 18 | 8 | Amarjeet Kaur | |
| 19 | 10 | Amarjeet Kaur | 8. Click on Support tab and select ‘Kayako’ from dropdown of ‘Support Module’. |
| 20 | 8 | Amarjeet Kaur | |
| 21 | 8 | Amarjeet Kaur | !http://forge.kayako.com/attachments/586/select_Kayako_for_support_module.png! |
| 22 | 8 | Amarjeet Kaur | |
| 23 | 8 | Amarjeet Kaur | Now you are ready to use ‘WHMCS integration with Kayako’. |