Bug #147

Cant Submit Tickets

Added by Jesus Vidales about 12 years ago. Updated about 11 years ago.

Status:Resolved Start date:23 Jan 2013
Priority:High Due date:
Assignee:Amarjeet Kaur % Done:

0%
Category:-
Target version:-

Description

Hello,

Im currently running WHMCS 5.1.3 and Kayako 4.52.2234.

I followed all the steps in order to integrate kayako into my WHMCS, the thing is whenever i try to submit a ticket, in step 2 it is asking me for login details even though i'm already logged in and nothing happens.

Any ideas why could this be happening?

Best Regards,

Jesús Vidales

Screen_Shot_2013-01-23_at_3.42.26_AM.png - Ticket Submission Step 1 (212.2 kB) Jesus Vidales, 01/23/2013 03:43 am

Screen_Shot_2013-01-23_at_3.42.38_AM.png - Ticket Submission Step 2 (200.7 kB) Jesus Vidales, 01/23/2013 03:43 am

Screen_shot_2013-01-23_at_3 Screen_shot_2013-01-23_at_3

History

#1
Updated by Amarjeet Kaur about 12 years ago

Hi Jesus,

Can you please provide me your WHMCS and helpdesk FTP details to check the issue.
You can send me email at

Thank you,
Amarjeet Kaur

#2
Updated by Amarjeet Kaur about 12 years ago

  • Status changed from New to Resolved
  • Assignee set to Amarjeet Kaur

#3
Updated by Amarjeet Kaur almost 12 years ago

  • Status changed from Resolved to Closed

#4
Updated by Mansi Wason about 11 years ago

  • Status changed from Closed to Resolved

Also available in: Atom PDF