Bug #197

Error kyRESTClient

Added by Matteo Andres Eduardo Pasquali almost 12 years ago. Updated almost 12 years ago.

Status:New Start date:12 Apr 2013
Priority:Normal Due date:
Assignee:- % Done:

0%

Category:-
Target version:-

Description

Fatal error: Uncaught exception 'kyException' with message 'CURL error: name lookup timed out (6)' in /home/devwhmcs/domains/dev.likehost.it/public_html/modules/support/kayako/API/kyRESTClient.php:192 Stack trace: #0 /home/devwhmcs/domains/dev.likehost.it/public_html/modules/support/kayako/API/kyRESTClient.php(221): kyRESTClient->processRequest('/Tickets/Ticket...', 'GET', Array) #1 /home/devwhmcs/domains/dev.likehost.it/public_html/modules/support/kayako/API/kyObjectBase.php(196): kyRESTClient->get('/Tickets/Ticket...', Array) #2 /home/devwhmcs/domains/dev.likehost.it/public_html/modules/support/kayako/viewticket.php(42): kyObjectBase::getAll() #3 /home/devwhmcs/domains/dev.likehost.it/public_html/viewticket.php(0): unknown() #4 {main} thrown in /home/devwhmcs/domains/dev.likehost.it/public_html/modules/support/kayako/API/kyRESTClient.php on line 192

PHP 5.3
WHMCS 5.1.2

History

Updated by Amarjeet Kaur almost 12 years ago

Hello Matteo,

We need FTP details to check this issue. Kindly create a ticket on [[https://my.kayako.com]] with required details.

Thank you,
Amarjeet Kaur

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