Bug #354

Custom fields doesn't available

Added by Vitaliy about 11 years ago. Updated over 9 years ago.

Status:New Start date:13 Jan 2014
Priority:Normal Due date:
Assignee:- % Done:

0%
Category:-
Target version:-

Description

Hi,

When customer open ticket from client area from whmcs and submit a custom field this filed are empty when staff read this ticket from kayako staff portal.

History

#1
Updated by Vitaliy about 11 years ago

Kayako Fusion 4.64.1.5058
WHMCS 5.2.15

#2
Updated by Jai Gupta about 11 years ago

This is causing lot of problems for us at present.

#3
Updated by Mansi Wason about 11 years ago

Hi,

The reported issue will be fixed with the fixed provided at the http://dev.kayako.com/browse/SWIFT-3133.

Kindly, keep yourself as a watcher for the issue to keep yourself updated.

Thanks and Regards,
Mansi Wason

#4
Updated by Vitaliy over 9 years ago

Today we updated our system to the latest version(4.71) this problem should be solved.(https://kayako.atlassian.net/browse/SWIFT-3133)

However, the problem still exists.

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