Support #384

404 error in /var/www/html/includes/classes/WHMCS/Terminus.php on line 0

Added by John M Powell almost 11 years ago. Updated over 9 years ago.

Status:Resolved Start date:14 May 2014
Priority:Normal Due date:
Assignee:- % Done:

0%

Category:-
Target version:-

Description

Running WHMCS 5.3.6
Kayako FUSION 4.40.1148

Get a 404 error in /var/www/html/includes/classes/WHMCS/Terminus.php on line 0

This happens after you select the department for a ticket and click next.

I'm also seeing errors in the Kayako log...
Uncaught Exception: "api" Interface directory in SWIFT Module "Knowledgebase" does not exist (0) in /(path)/support/__swift/library/Router/class.SWIFT_Router.php:542

Viewing the Knowledgebase in WHMCS shows no articles.

Looking at the home page (when logged in as a user) of WHMCS shows ALL existing tickets. Clicking View Ticket shows 'you do not have permission...'

Do I need to upgrade my Fusion version or is there something else I'm missing?

History

Updated by Mansi Wason over 9 years ago

  • Status changed from New to Resolved

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