Bug #385
Wrong time on staff-created ticket
| Status: | Closed | Start date: | 15 May 2014 | |
|---|---|---|---|---|
| Priority: | High | Due date: | ||
| Assignee: | - | % Done: | 0% |
|
| Category: | - | |||
| Target version: | - |
Description
When I create a ticket from the staff gui it gets the wrong time. (In this case a phoneticket)
I logg this ticket with an earlier time by choosing the date and time picket at the bottom.
The ticket gets a correct value for when it's updated but the created time gets of like in the screenshot.
I set the time to 09:05 but it shows as 21:05.
I have date & time default time zone: europe/stockholm
date picker format: EU
Is there any setting I have missed?
Please help me out asap.
Thanks in advance.
History
Updated by Torbjörn Schön almost 11 years ago
If I select 21:05 from the ticket it all looks allright.
Updated by Torbjörn Schön almost 11 years ago
Torbjörn Schön wrote:
If I select 21:05 from the ticket it all looks allright.
It doesn't seem to handle the 24 hour format. Every ticket I have tested before 12:00 gets a strange value.
Updated by Gary Mcgrath almost 11 years ago
- File customtweaksv1-6.zip added
Hi there,
Please try the version of custom tweaks attached here, no need to uninstall and reinstall, simply overwrite the customtweaks folder.
Gary
Updated by Torbjörn Schön almost 11 years ago
Hi.
We have done some testing and it seems to work.
Thanks alot.
Updated by Gary Mcgrath almost 11 years ago
- Status changed from New to Resolved
Fixed in latest Release
Updated by Gary Mcgrath almost 11 years ago
- Status changed from Resolved to Closed