Bug #404

Fatal error when viewing tickets with linked Jira issue

Added by Gerrit de Graaf almost 11 years ago. Updated almost 11 years ago.

Status:New Start date:30 Jun 2014
Priority:High Due date:
Assignee:- % Done:

0%

Category:-
Target version:-

Description

If someone - who is nog logged in in Kayako - logs in to Kayako via a direct-link to a view URL of a ticket they are getting an fatal error:
Fatal error: Call to a member function GetKey() on a non-object in /var/www/__apps/tickets/staff/class.View_Ticket.php(3661) : eval()'d code on line 41"

History

Updated by Gerrit de Graaf almost 11 years ago

Additionally:
If you refresh the ticket page after receiving the error it loads just fine. Seems like there are some issues related to not being logged in.

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