Support #438

TinyMCE menus appear at browser top left (X0,Y0)

Added by Kirk Goodwin over 10 years ago. Updated about 10 years ago.

Status:Closed Start date:12 Nov 2014
Priority:Normal Due date:
Assignee:Gary Mcgrath % Done:

0%
Category:-
Target version:-

Description

TinyMCE menus for the wysiwyg editor appear on the page at the top left position 0,0 when clicked. See attached screen shots. It doesn't happen every time. When it does happen, the page has to be reloaded to fix.

Tested on:
  • Firefox 33.1 on OS X 10.9.5
  • Firefox 33.1 on Windows 7 64bit.
  • Chrome v38.0.2125.122 on OS X 10.9.5.
  • Chrome v38.0.2125.122 on Windows 7 64bit.

example_1.png (327.2 kB) Kirk Goodwin, 11/12/2014 04:00 pm

example_2.png (138.4 kB) Kirk Goodwin, 11/12/2014 04:00 pm

example_3.png (118.2 kB) Kirk Goodwin, 11/12/2014 04:00 pm

example_4.png (147 kB) Kirk Goodwin, 11/12/2014 04:00 pm

customtweaks2-7-2.zip (2.9 MB) Gary Mcgrath, 01/06/2015 06:53 pm

Example_1 Example_2 Example_3 Example_4

History

#1
Updated by Kirk Goodwin over 10 years ago

More info:

Kayako Environment

  • WYSIWYG / CustomTweaks v2.5.7
  • Kayako Case v4.67.0

#2
Updated by Gary Mcgrath about 10 years ago

Please try the version attached here.

Gary

#3
Updated by Gary Mcgrath about 10 years ago

  • Status changed from New to Closed

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