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24 Dec 2013

07:45 pm WHMCS Feature #347 (New): Support for multiple contacts

It would be nice to make the integration specific to the contact that actually signed in. Right now it only shows tic...

06:48 pm WHMCS Feature #343: Phone number not passed through to Kayako from WHMCS

Yes, I agree! It's annoying to have to manually add the phone number every time a new customer is added. It should al...

14 Apr 2013

03:38 pm WHMCS Bug #182: Template cleanup

Mark Cox wrote:
> This was fairly easy to do. I added the Helpdesk Base URL to the config.php file, then added
> ...

03:35 pm WHMCS Bug #182: Template cleanup

Amarjeet Kaur wrote:
> 1. *The news snippet in the clientareahome.tpl file is still retrieving the first 100 charac...

03 Apr 2013

11:07 pm WHMCS Bug #182: Template cleanup

I forgot to add that the Staff Avatar still doesn't show as well.

10:37 pm WHMCS Bug #182: Template cleanup

I just discovered why the old tickets weren't appearing... The email address on the test account was changed and it c...

01:51 pm WHMCS Bug #182: Template cleanup

Amarjeet,
I went ahead and uploaded the new updates. However, these issues still remain:
The news snippet in th...

29 Mar 2013

03:29 pm WHMCS Bug #185: No ticket creation feedback

Mark Cox wrote:
> I can confirm this behavior in my configuration as well. I am running WHMCS 5.2.3 and Fusion 4.5...

03:26 pm WHMCS Bug #185: No ticket creation feedback

Ivan Pintori wrote:
> When you create a new ticket in WHMCS there is no feedback on the web page. This is confusing ...

25 Mar 2013

03:42 pm WHMCS Bug #183 (Closed): Autoresponder action

I've noticed that when a user creates a ticket via the WHMCS integration, two (2) autoresponders are sent. Also, this...