Bug #337

New Errors after fresh install.

Added by Ryan Schuster over 11 years ago. Updated over 10 years ago.

Status:Resolved Start date:05 Dec 2013
Priority:High Due date:
Assignee:Rahul Bhattacharya % Done:

0%
Category:-
Target version:-

Description

Hello, I have two errors coming now. I've posted a while ago about moving to virtual hardware. I have the app installed now with no known issues with the installation. when I go to run a sync, I get the following errors:

Notice
Trying to get property of non-object (C:/inetpub/apps/helpdesk/__apps/sugarcrm/cron/class.Controller_SugarCRMFetchAccountMinute.php:66) =================================================================================================================================

Warning
Invalid argument supplied for foreach() (C:/inetpub/apps/helpdesk/__apps/sugarcrm/cron/class.Controller_SugarCRMFetchAccountMinute.php:66) =================================================================================================================================

History

#1
Updated by Anjali Sharma over 11 years ago

Greetings,

Please replace the code as i mentioned below for the fix:
1) file: class.SWIFT_SugarCRMRestAPIRequest.php
line : #145 and #190
*replace:*
return $this->CurlResponse($_requestParameters);

with:
$_response = $this->CurlResponse($_requestParameters);

if (!empty($_response->entry_list)) {
return $_response->entry_list;
} else {
return false;
}

2) *file : class.Controller_SugarCRMFetchAccountMinute.php

line #60
replace:*
else {
$_sugarcrmOrganizationResponse = $this->SugarCRMRestAPIRequest->FetchAccounts($_sugarcrmSessionResponse, $_sugarcrmApiurl);

$this->Load->Model('SugarCRMAccount:SugarCRMAccount');

foreach($_sugarcrmOrganizationResponse->entry_list as $key=>$value) {
$_organizationDetails = array(
'id' => $value->name_value_list->id->value,
'name' => $value->name_value_list->name->value,
'billing_address_street' => $value->name_value_list->billing_address_street->value,
'billing_address_city' => $value->name_value_list->billing_address_city->value,
'billing_address_state' => $value->name_value_list->billing_address_state->value,
'billing_address_postalcode' => $value->name_value_list->billing_address_postalcode->value,
'billing_address_country' => $value->name_value_list->billing_address_country->value,
'phone_office' => $value->name_value_list->phone_office->value,
'website' => $value->name_value_list->website->value,
'date_entered' => $value->name_value_list->date_entered->value,
'date_modified' => $value->name_value_list->date_modified->value,
);

$this->SugarCRMAccount->InsertOrganizations($_organizationDetails);
                }
            }

With:
else {
$_sugarcrmOrganizationResponse = $this->SugarCRMRestAPIRequest->FetchAccounts($_sugarcrmSessionResponse, $_sugarcrmApiurl);

if (is_array($_sugarcrmOrganizationResponse)) {

$this->Load->Model('SugarCRMAccount:SugarCRMAccount');
foreach($_sugarcrmOrganizationResponse as $key=>$value)
{
                        if(!isset($value->name_value_list)) {
                            continue;
                        }
$_organizationDetails = array(
                        'id' => $value->name_value_list->id->value,
                        'name' => $value->name_value_list->name->value,
                        'billing_address_street' => $value->name_value_list->billing_address_street->value,
                        'billing_address_city' => $value->name_value_list->billing_address_city->value,
                        'billing_address_state' => $value->name_value_list->billing_address_state->value,
                        'billing_address_postalcode' => $value->name_value_list->billing_address_postalcode->value,
                        'billing_address_country' => $value->name_value_list->billing_address_country->value,
                        'phone_office' => $value->name_value_list->phone_office->value,
                        'website' => $value->name_value_list->website->value,
                        'date_entered' => $value->name_value_list->date_entered->value,
                        'date_modified' => $value->name_value_list->date_modified->value,
                        );
$this->SugarCRMAccount->InsertOrganizations($_organizationDetails);
                    }
                }
            }

3) file: class.Controller_SugarCRMFetchUserMinute.php
line #48

replace:
} else {
$this->Load->Model('SugarCRMAccount:SugarCRMAccount');
$this->Load->Model('SugarCRMAccount:SugarCRMUser');

$_organizationList = $this->SugarCRMAccount->FetchOrganizations();
foreach ($_organizationList as $_accountList) {
//Sync sugar contacts with kayako user
$_sugarcrmContactResponse = $this->SugarCRMRestAPIRequest->FetchContacts($_sugarcrmSessionResponse, $_sugarcrmApiUrl, $_accountList['accountid']);

foreach ($_sugarcrmContactResponse->entry_list as $key => $value) {
                        $_userDetails = array(
                            'id'                 => $value->name_value_list->id->value,
                            'userorganizationid' => $_accountList['parentaccountid'],
                            'fullname'           => $value->name_value_list->name->value,
                            'email'              => $value->name_value_list->email1->value,
                            'phone'              => $value->name_value_list->phone_work->value,
                            'userdesignation'    => $value->name_value_list->title->value,
                            'dateline'           => time(),
                        );
$this->SugarCRMUser->InsertUsers($_userDetails);
                    }
                }
            }
        }

With:
} else {
$_sugarcrmSessionResponse = $this->SugarCRMRestAPIRequest->LoginRequest($_sugarcrmUsername, $_sugarcrmPassword, $_sugarcrmApiUrl);

// Verify the login credentials for SugarCRM Rest API.
if ($_sugarcrmSessionResponse == 'fail') {
throw new SWIFT_Exception(SWIFT_INVALIDDATA);
} else {
$this->Load->Model('SugarCRMAccount:SugarCRMAccount');
$this->Load->Model('SugarCRMAccount:SugarCRMUser');

$_organizationList = $this->SugarCRMAccount->FetchOrganizations();
                foreach ($_organizationList as $_accountList) {
                    //Sync sugar contacts with kayako user
                    $_sugarcrmContactResponse = $this->SugarCRMRestAPIRequest->FetchContacts($_sugarcrmSessionResponse, $_sugarcrmApiUrl, $_accountList['accountid']);
if (!is_array($_sugarcrmContactResponse)) {
                        continue;
                    }
foreach ($_sugarcrmContactResponse as $key => $value)
{
                        if(!isset($value->name_value_list)) {
                            continue;
                        }
$_userDetails = array(
                            'id'                 => $value->name_value_list->id->value,
                            'userorganizationid' => $_accountList['parentaccountid'],
                            'fullname'           => $value->name_value_list->name->value,
                            'email'              => $value->name_value_list->email1->value,
                            'phone'              => $value->name_value_list->phone_work->value,
                            'userdesignation'    => $value->name_value_list->title->value,
                            'dateline'           => time(),
                        );
$this->SugarCRMUser->InsertUsers($_userDetails);
                    }
                }
            }
        }

Thanks and Regards,
Anjali Sharma

#2
Updated by Anjali Sharma over 10 years ago

  • Status changed from New to Resolved
  • Target version deleted (v1.1)

Greetings Ryan,

Issue has been resolved in SugarCRM v1.5.

Supported Versions:
Kayako Helpdesk : 4.64 and above
SugarCRM : 6.5.16

Thanks and Regards,
Anjali Sharma

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